CHAPTER 29: APPLE STORES The Customer Experience: Interviews with Steve Jobs, Ron Johnson. Jerry Useem, "America's Best Retailer," Fortune, Mar. 19, 2007; Gary Allen, "Apple Stores," ifoAppleStore.com. The Prototype: Interviews with Art Levinson, Ed Woolard, Millard "Mickey" Drexler, Larry Ellison, Ron Johnson, Steve Jobs, Art Levinson. Cliff Edwards, "Sorry, Steve . . . ," Business Week, May 21, 2001. Wood, Stone, Steel, Glass: Interviews with Ron Johnson, Steve Jobs. U.S. Patent Office, D478999, Aug. 26, 2003, US2004/0006939, Jan. 15, 2004; Gary Allen, "About Me," ifoapplestore.com.
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